General Electric: GE Lighting Division reports that significant effects on the responsiveness to customers, apwu better service and lower labor and raw material costs due to changes in large systems, manual procedures to purchase the electronic systems used to protocols, of the Internet is more outstanding. GE Lighting Factory, part of every day, hundreds of demand sources to determine the price of the car to get transported to the price of parts. For each application, the maps must be filed with the application was being reviewed, it was moved to the desired section, photocopies were taken, along with bond prices were attached to the application form, then mail the envelopes were polled. This process lasted for at least 7 days and it was very time consuming, so that the resources sector generally could only produce 2 or 3 units to be accountable. GE workforce in the costs of purchasing a 30% drop to 60% of employees have been re-appointed apwu task. Resources in months, at least 6 to 8 days extra time to work on other sensitive except apwu for the paperwork burden, photocopies of address letter. And raw material apwu costs have plummeted 20 percent since reaching mostly apwu Online Producers create greater competition and this in turn has reduced the prices. In 1997 the company made more than one billion dollars of goods purchased apwu via the Internet. GE has calculated that within the next three years through more efficient to make purchases from 500 to 700 million dollars in savings in the company will be created. Experience Cisco: Cisco 1997, the largest producer of network routers, a 70 percent customer service has to be Online. This resulted in the elimination of 250 million calls per month and 525 million apwu dollars a year is saved. This figure is equivalent to 9% of total revenue and 17% of the total operating costs of the company. Cisco has reported that the company's customer service productivity by using electronic experiences from 200 to 300 percent increase. Experience Kampyvtrz Micron: Micron Kampyvtrz apwu a seller of computers and its accessories is a lot of information for purchasing apwu through their website provides clients. While most of the sales staff to negotiate with customers on average 20 minutes were devoted to dealing with customers who have previously visited our website, it is necessary apwu only 2 minutes. It is characterized by a simple calculation using electronic experience in this sector has increased 10 times performance. Experience FedEx: FedEx will use the software in 1983, the company was connected via private network and within 12 years, 50,000 apwu customers gathered. During apwu the years 1995 to 1998 with the arrival of the Internet and electronic commerce on the Internet about a million customers to be mutated. FedEx estimates that 68 percent of the 3 million daily transport package is currently apwu being carried out by the network. Experience Motorola: Motorola is relying on your network to gather customer requirements and a Pager its production plant to transfer it to a specific model of visual form, color, and it is made other features. The day after the order is completed, intended to customer Pager receives a parcel and thus Motorola has been a market leader in this field are discussed.
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