Email rest content with detailed instructions step by step data backup and packing Xperia postbox p

A long story from page XperiaBlog of them went warranty Xperia Arc shell cracked how ?. Workflow of Sony Mobile in the UK how ?. Sony Vietnam will be loosely translated to a few main content.
Xperia S was sticky postbox mass shell cracked error, in July last year under exploration of XperiaBlog had nearly 60% of the total votes in 1700 said that they also have problems postbox with the Xperia Arc shell accounts for the total votes. By January Xperia Arc S past the detected similar problems, but the rate of sticking to only about 37% of the total 650 votes. It should postbox be noted that adding a little crack on Arc / Arc S is not too serious, only a small streak right placement of sensors.
XperiaBlog also in the hands of a faulty Arc but to the present time the machine was running out of warranty and they want to try out Sony Mobile will handle situations postbox like this warranty, although this is a little problem on the machine aesthetic.
- We call center support postbox Sony Mobile in the UK, lucky recipients call a professional staff that Sony Mobile rather than counselors Offshore overseas (India India, for example). The staff was listening bug problem of Arc S shell and said he was not sure whether it is warranted or not free, it also depends on their warranty engineers must see for new and making decisions. In cases not covered they will recall notices repair fee. If we do not agree, they must pay for Sony Mobile 10 pound fee they send back row.
After calling on our exchange received 2 emails, one email apology for problems that customers have encountered on the Xperia Arc and basic instructions from the client will send the product to the service center of Sony Mobile. The great thing is that all expenses are sent by mail to receive postbox free, not to mention the shipping service this type of service is guaranteed, so customers do not worry about lost or misplaced your computer. The implementation of this warranty will be completed within postbox 5-7 days.
Email rest content with detailed instructions step by step data backup and packing Xperia postbox prior to sending in the mail. Accordingly we will retain the Sim card, memory card, battery postbox and back cover. Part sending postbox just the camera body. If you want to track the status of the machine was not repaired, please call or visit the website xx.yy.zz, through a number receiving warranty is provided.
Customers have the right appointment on March 14 after properly ie 7 working days as previous postbox email (takes 2 day shipping). We thought that would have to wait longer, but the fact Sony has an impressive punctuality.
Sony has replaced the entire postbox front cover of the Arc S, because it is easy to recognize by brand new coat of paint on the body and it looks darker than before. We totally impressed with Sony Mobile receiving calls to the instructions postbox and send the warranty is quick and timely. Over all, everything is "Free". .. So those who stick error similar to this one despite coming off warranty matter, please contact boldly with Sony Mobile offline!
Product warranty issues postbox in VN far not received much sympathy from users, how long practice, refuse warranty, high repair costs, "boiled" map ... etc. Always giving customers as we have feeling must go "please" not warranted postbox "is" warranty. If you put the shell cracked situations like the above story is 100% we will be denied warranty, for reasons such as not enough postbox in terms, because customers dropped ... abc..abc
"Sorry" is still something very distant between producers and consumers in VN. Personally, I also went to many places and the warranty together just wish they receive the goods and their timely delivery are lucky then. But not once did receive an apology from its employees. Buy a product to be "down" to make everyone feel like a little frustrating, but the price received an apology and the dedicated instruction is definitely the "frustrating" that will disappear in no time.
The question is why the cost of the products sold in VN are very expensive, on par with the US and Europe even more, but we do not get these benefits as they are well cared for? [Poll id = "12"]
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Neo Hanzvious
3 that you make are not there any reasonable standard warranty for this type of case in VN. Employees receive warranty must be aware of the product know what are the common errors (errors from the NSX) was in the sitting directly to my VN brings TT