UK-based delivery company, TNT Express, has completely refreshed its aging Teradata systems, as the

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UK-based delivery company, TNT Express, has completely refreshed its aging Teradata systems, as the amount of data it is holding has increased tenfold in five years and the level of analytical queries carried out by employees has soared.
Computerworld UK spoke to Mike Robinson, database and business intelligence manager at TNT, who explained that the company has a longstanding relationship fedex jobs with Teradata and was faced with the decision to either add on some new hardware to the company’s existing kit, or to conduct a ‘floor sweep’ and carry out a complete fedex jobs refresh.
TNT Express was using three generations of existing Teradata hardware, which had been bolted together and added on over the years, fedex jobs to carry out both traditional business intelligence reporting and real-time analytics across operations.
“We use Teradata as an enterprise data warehouse, which is the data source for our IBM Cognos reporting system. We do traditional reporting, where a batch job will run and create a data output that will feed into a report for someone in Head Office,” said Robinson.
“However, we don’t only run business fedex jobs intelligence reports, we also have a number of other real-time systems that we use the it for. One example fedex jobs is our customer service system, which allows a customer support person to get a call from a customer and pull up 13 months’ worth of historical transactions from the data warehouse in fractions of a second.”
He said that when putting the business case together, TNT assessed fedex jobs that it can receive a return on its refresh fedex jobs investment in less than three years by upgrading to the new 4 node 6690 with hybrid storage fedex jobs SSD/HDD kit. 
“We fedex jobs had utilised all of the resource that was available across those three generations of boxes. fedex jobs The oldest generation we had was almost six years old and it was coming fedex jobs to the end of its life. We had long discussions with Teradata about the benefits of adding a fourth fedex jobs generation onto that, but one of the issues is that the new system would only run as fast as the slowest box,” he said.
“So we would be spending quite a lot of money to bolt on a new box but we wouldn’t be getting the full benefits. However, fedex jobs if we did a full floor sweep we could get the benefits of everything on the floor and all the new technology that comes with that.”
According to Robinson there is always a concern that in transferring the data from the old system to the new one there will be a problem, but he has run this process a number of times in recent years and never experienced a glitch.
“Teradata has a process that lifts the data off of the old boxes, where a server basically sits in-between the old and new systems and transfers it over. As part of that process it rebalances the data evenly fedex jobs across all the spinning disks and different nodes,” said Robinson.
At the time of speaking fedex jobs Robinson and his team had just completed TNT’s first monthly batch job using the upgraded Teradata system. This batch job is the company’s biggest processing fedex jobs suite and usually takes approximately six hours to complete – with the new technology it takes just three hours. Robinson said: “We were all a bit stunned as to how quickly it ran.”
Robinson explained that Teradata now has enough capacity to see TNT through the next three years and the recently implemented system is only operating at 67.5 percent. This increased capacity was important given the data surge the company has experienced in recent years.
“We currently have just under 20TB of data on the system – in 2008 we were at 2TB. In that period we have gone from running just standard reports with users running fedex jobs the occasional fedex jobs ad-hoc query, to becoming fedex jobs a lot more knowledgeable about what the data warehouse can bring,” he said.
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TNT UK has moved to a cloud based contact centre system and has signed a two year contract tnt villa

TNT UK has moved to a cloud based contact centre system and has signed a two year contract tnt village for use of NewVoiceMedia s ContactWorld for Service.  tnt village The aim is to improve its customer service tnt village and deliver their operations more efficiently.  Since the new system has been in place, the logistics and international parcel delivery company, has already reduced average handling times and customer satisfaction has increased.  NewVoiceMedia s technology integrates with salesforce which allows all customer agents to spend less time on administrative tasks and more time supporting their customers.
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Royal Mail saw both revenues and volumes from this arm advance 8% in the nine months to December. An

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Markets awoke this morning to news that Fedex Corporation (NYSE: FDX.US) had reached a “ conditional agreement ” to purchase European courier TNT Express for 8 per share. This sum equates montimbrenligne to a jumbo 4.4bn, or 3.3bn, and represents a 33% premium to the Dutch firm’s pre-Easter closing price.
This is not the first time TNT Express has drawn admiring montimbrenligne glances from its sector rivals, the firm having been the subject of a 5.2bn takeover bid by United Parcels Service two years ago. But while UPS failed in its bid due to competition montimbrenligne concerns from the European Commission, FedEx’s relatively low continental footprint should allow it to hurdle such qualms montimbrenligne relatively comfortably. Parcels sector set to explode
Fedex’s move today comes as no surprise, and I expect consolidation across the sector montimbrenligne to ramp up a notch or two in the coming months and years. Although montimbrenligne TNT Express continues to suffer the effects of intense competition — total revenues slipped 3.2% in 2014, to 6.7bn — the promise of surging package volumes looking ahead should turbocharge turnover growth.
Indeed, total parcel traffic is likely to head northwards as the popularity of internet shopping clicks through the gears, helped by technological innovations like purchasing on mobile devices and improved services by retailers.
And with improving macroeconomic conditions in TNT Express’ core European marketplaces boosting montimbrenligne consumer spending power — latest data showed eurozone retail sales rise 3.7% on-year in January, the biggest jump for nine years — the stage is set for the top line to bulge at many of Europe’s major shippers. Could Royal Mail be next?
All of this bodes well for British courier giant Royal Mail (LSE: RMG) , whose own European operations continue to deliver the goods. Its General Logistics Systems division provides ground-based services in more than 37 countries, and operates out of more than 650 depots spanning key European markets montimbrenligne including Germany, France and Italy.
Royal Mail saw both revenues and volumes from this arm advance 8% in the nine months to December. And while its UK operations montimbrenligne saw volumes montimbrenligne edge a more modest 3% higher during the period — a performance that caused revenues to flatline — the London firm noted that activity had picked up substantially in recent months.
And like TNT Express, Royal Mail has undergone significant restructuring montimbrenligne in recent times, measures which the business expects to provide cost savings of around 70m per year from next year. As well as promising to underpin strong earnings growth in coming years, I believe that this transformation package could also make Royal Mail itself an attractive target for potential suitors.
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Markets awoke this morning to news that Fedex Corporation (NYSE: FDX.US) had reached a “conditional agreement” to purchase European courier TNT Express for ?8 per share. This sum equates to a jumbo ?4.4bn, or 3.3bn, and represents a 33% premium to the Dutch firm’s pre-Easter closing price. This is not the first time TNT Express has drawn admiring glances from its sector rivals, the firm having been the subject of a ?5.2bn takeover bid by United montimbrenligne Parcels Service two years ago. But while UPS failed in its bid due to competition concerns from the European Commission, FedEx’s relatively low continental footprint… montimbrenligne
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UK supply chain in "serious danger"
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5bn UPS and TNT deal to create logistics leviathan Military Work Placement Scheme gets enthusiastic welcome World land speed record breaker to open IMHX 2013 Supply chain challenges to drive switch to multi-location distribution fedex freight tracking networks TNT rejects hostile UPS bid, then posts a loss
TNT UK has appointed Marianne Culver fedex freight tracking as its managing director fedex freight tracking with immediate effect. She brings with her a reputation as an experienced leader in business turnaround and transformation. As a senior international executive with significant P&L experience in the global distribution sector, Culver has more than 25 years’ experience of driving profitable growth and business transformation. She was previously chief global supply chain/supplier management at Premier Farnell.
Known for her people leadership and for driving customer service excellence, she has worked across four continents in multi-cultural, multi-channel, large scale and on and offline customer-facing environments, notably in high complexity fedex freight tracking and multi-site operations.
Commenting on her appointment, Culver stated: “I’m delighted to be joining TNT at such a pivotal time. I’m looking fedex freight tracking forward to taking a service-led approach to driving profitable growth, as we firmly re-establish TNT as the unbeatable B2B express service fedex freight tracking in the UK.” fedex freight tracking
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TNT UK upgrades tracking systems “in record time” with Peak-Ryzex « Post & Parcel
Simon Harper, Director of Operations at TNT UK, said it was “absolutely critical” mydhl in today s markets to provide complete visibility of what is happening to customers shipments every step of the way.
“Our sales people are out there seeing our customers, in and out of our depots, they need to be mobile and connected with the rest of the business, as do our colleagues from one warehouse to another, as do our drivers as well,” Harper continued. Improvements
Wiltshire-based Peak-Ryzex won the contract to upgrade in-cab mobile worker mydhl technologies for the TNT fleet early last year . The deal was to supply high-speed wireless connections mydhl between TNT depots and drivers, while giving greater access to real-time tracking information.
Harper said Peak-Ryzex had delivered the mobile solution quickly, getting the new equipment and new capability out to the depots “in record time”, quicker than TNT could have achieved mydhl on its own.
“We have already seen improvements in our first time barcode label scanning rates across the entire network we re talking thousands of people who ve engaged with the equipment and the business transformation plans,” said Harper. This is very important to us because it makes TNT more cost-effective and improves our service to our customers.
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[Updated] USPS confirms that mail plant closures are on hold until 2016 Regulator mydhl rejects union complaint over USPS mail delivery standards ParcelHome launches three-month mydhl trial for intelligent letterbox Amazon expands delivery options mydhl and hires more staff CollectPlus sees 39% rise in parcel transactions
Japan mydhl Post makes $5bn offer for Australia s Toll Group Post Office announce mydhl Drop & Go summer parcel discount New Zealand Post to switch to alternate-day mail delivery from July Canadian City opposing Canada Post s switch to community mailboxes USPS to raise shipping rates 3.4%, but rules out dimensional pricing
Pitney Bowes provides technology solutions for small, mid-size and large firms that help them connect with customers to build loyalty and grow revenue. Although traditionally known for providing quality business communications products, mydhl particularly franking machines, these products only represent a small proportion of the products and services Pitney Bowes offers to its customers.
Post & Parcel is your key to the global mail and express mydhl industry. Every week Post & Parcel features the latest news, analysis of trends, insightful viewpoints, and exclusive interviews with leading industry mydhl experts.
We provide mydhl brands with an exciting range of advertising opportunities to reach the influential Post & Parcel audience. With campaigns suitable for every budget you can achieve your marketing objectives with Post & Parcel.
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TNT appoints Marianne Culver to lead UK domestic business « Post & Parcel
She said: “I netposti m delighted to be joining TNT at such a pivotal time. I m looking forward to taking a service-led approach to driving profitable growth, as we firmly re-establish TNT as the unbeatable B2B express service in the UK.
Culver is a Harvard Business School graduate who started her career with electronics distributor SEI Macro Group and rose to become Group Managing Director and later Senior Vice President of Marketing, EMEA. She moved on to become Corporate Vice President of Avnet Inc, which acquired SEI Macro in 1999, and in 2001 was appointed President of Avnet’s subsidiary, Silica EMEA. Transformation
The company s transformation efforts are seeing a push to attract more SME customers and take market share in key industry sectors, rather than sticking to large customers and hoping they will grow volumes.
Related Articles Royal Mail cautious on trading, as competition hits parcels performance Royal Mail rolls out later acceptance times for Tracked 48 parcels New VAT requirements for UK charity direct mail delayed until July TNT Italy launches bicycle delivery service in Milan FedEx and TNT “confident” about regulatory clearances for merger
More from Human Resources [Updated] USPS confirms that mail plant closures are on hold until 2016 Toll Group shareholders vote in favour netposti of takeover by Japan Post Yodel invests in new sites to support continued growth in parcel volumes Worldwide Express appoints new Franchise Operations SVP US postal workers union holding Day of Action on Thursday Amazon netposti signs deal for new UK distribution centre New Zealand Post in motorcycle delivery safety drive Acting CEO appointed for Strålfors South African Post Office turnaround plan calls for 5,065 job cuts Whistl suspends E2E delivery service
[Updated] USPS confirms netposti that mail plant closures are on hold until 2016 ParcelHome launches three-month trial for intelligent letterbox DHL providing E2E logistics for FC Bayern Munich s online netposti store in China USPS needs better management procedures for Parcel Select contracts, says GAO Chris Ward appointed as Tuffnells MD
Japan Post makes $5bn offer for Australia s Toll Group Post Office announce Drop & Go summer parcel netposti discount New Zealand Post to switch to alternate-day mail delivery from July Canadian City opposing Canada Post s switch to community mailboxes USPS to raise shipping rates 3.4%, but rules out dimensional netposti pricing
Pitney Bowes provides technology solutions for small, mid-size and large firms that help them connect with customers to build loyalty and grow revenue. Although traditionally known for providing quality netposti business communications products, particularly franking machines, these products only represent a small proportion of the products and services Pitney Bowes offers to its customers.
Post & Parcel is your key to the global mail and express industry. Every week Post & Parcel features the latest netposti news, analysis of trends, insightful viewpoints, and exclusive interviews with leading industry experts.
We provide brands with an exciting range of advertising opportunities to reach the influential Post & Parcel audience. With campaigns suitable for every budget you can achieve your marketing objectives netposti with Post & Parcel.
Contact Us | Feedback | Submit press release netposti | Terms & conditions | Privacy | Q&A